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Problem with Asterisk: Autodestruct in dialog ... with owner in place (method: BYE)

After several weeks of fantastic performance, our Zvezdochka recently went to a hurricane.

I looked through the logs of our server, and in fact it reports a loss of ability to communicate with Asterisk (we use the Java API):

org.asteriskjava.fastagi.AgiNetworkException: Unable to send command to Asterisk: Connection reset

In the var / logs / messages file of our Asterisk installation, I see this huge line of "Autodestruct" errors, all of which look something like this:

[Sep 28 14:47:20] WARNING[25703] chan_sip.c: Autodestruct on dialog '973229537_87662997@66.7.123.144' with owner in place (Method: BYE)
[Sep 28 14:51:24] WARNING[25703] chan_sip.c: Autodestruct on dialog '2ad5325a16791b0c33ea74222848e3c0@10.30.0.232:5060' with owner in place (Method: BYE)

I did a Google search, looked at these forums, looked at Digium forums and looked at voip-info.org , but I couldn’t find good information about what could happen and how to avoid it.

Our setup is simple: we have a SIP provider and we have eight channels. We process outgoing calls that remind patients of the appointment of a dentist, as well as incoming calls that allow offices to record their own greeting to give to their patients.

Both calls run an AGI script where I present an IVR.

It appears that an error has occurred during an incoming call.

Does anyone have any idea what unexpectedly caused this?

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We solved this yesterday with the help of someone on the Digum forums. It seems we had a channel open that Asterisk could not destroy. These assemblies and Asterisk were unable to successfully complete the calls.

, , AGI, , , .. - , script. , , .

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