The installation service did not respond in a timely manner to a start-up or management request when installing SQL Server 2016

Question

How can I resolve the error I received while installing Microsoft SQL Server 2016?

TITLE: Microsoft SQL Server 2016 Installation Service did not respond to a start or management request in a timely manner

The following error has occurred:

The service did not respond to a launch or control request in a timely manner.

Click Retry to retry the failed action, or click Cancel to cancel this action and continue the setting.

For reference, click http://go.microsoft.com/fwlink?LinkID=20476&ProdName=Microsoft%20SQL%20Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=13.0.1601.5&EvtType=0xDC112D1C%25400xDC80C325

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BUTTONS:

& Repeat

Cancel

Answer 1

Add SQLRUserGroup to Allow Local Logon.

If you cannot change the group policy, temporarily add the users MSSQLServer01 to MSSQLServer20 to the local administrator group.

Click Retry SQL Installation and use the log to confirm that all MSSQLServer<ID> users are administrators.

C: \ Program Files \ Microsoft SQL Server \ MSSQL13.MSSQLSERVER \ MSSQL \ Log \ ExtensibilityLog \ EXTLAUNCHERRORLOG

Error in the log file:

LogonUser Error for user MSSQLSERVER 01 . ErrorCode: 0x80070569.

When all MSSQLServer1-20 have access to complete the installation.

Answer 2

Check the Detail.txt installation log if this is during startup of the SQL Server startup service. If yes, then:

• Provide great opportunities for local privileges for all users of MSSQLServer01 for MSSQLServer20 (as an alternative, you can add them to the local administrator group - not recommended)
• Start the SQL Server Startup service from SQL Server Configuration Manager or from services.
• Click "Retry" in the setting. Setup will continue.

I created a more detailed walkthrough to check for symptoms. You can access it: http://adminsqlserver.blogspot.ro/2016/06/sql-server-2016-setup-service-did-not.html