Jira: state tracking for multiple versions

Question

We often have problems that were reported in JIRA for several versions of the application. However, fixes for these issues are not performed simultaneously for each version that is reported about this issue. This makes it difficult to keep track of which version the patch was fixed in, and developers sometimes forget to fix the patch for the version.

Is there a way to track the status of the problem for each version where it is reported separately, but in the same problem? In addition to one status of the problem (which is updated only to the state when all versions have this status, that is, the problem is set to “resolved” when it is resolved in all versions of fixes), I would like to see a different status for each version of the fix .

After looking at the Atlassian page, I found an old problem in my JIRA that requests such functionality. In this regard, there are discussions on the forum that involve the use of subtasks for each version. This would be a good solution if the plug-in automatically created subtasks when creating a problem and fixed a version update. Is there such a plugin?

Answer 1

You do not need a plugin. You can easily do this using the standard JIRA functionality.

Just create a JIRA problem documenting the bug, and then create subtasks for each version in which you want to fix the bug. I usually use the parent issue to track the fix in the latest (unreleased version).

In your JIRA configuration, this can help create your own type of subtask task, called "Backport", to distinguish these problems from common subtasks.

Answer 2

I'm not sure, but if I'm not mistaken, JIRA is an Atlas product, and therefore it will be useful for you to contact them directly with your question. I know the company, and they are very good, and I would be ready to answer your questions.

(I feel this qualifies as a kind response, although it doesn't really help)