I had a similar problem, I found a description of the problem in:
https://support.microsoft.com/en-us/kb/3102429
The solution to the problem can be found at:
https://blog.brankovucinec.com/2015/12/10/kb3102429-causes-crystal-report-export-to-pdf-to-fail/
Notes:
- This problem occurs when you use a DataSet as a report data source. Sql and StoredProcedures this error did not occur
- This problem occurs when you export a report to PDF using a DataSet as a data source, if you try to export to Excell and Word, this does not happen.
You must remove this update from your computer or server (if this is a problem).
1: go to control panel
2: Select View installed updates
3: Locate update KB3102429, and then select Uninstall.
If you cannot remove this update:
The problem only appears when exporting to PDF using a DataSet (Word and Excell are not affected), only if the report contains TNR or Arial (other fonts were not found, but not every font was tested) and only with versions the fonts if you change the fonts in your report on SergoeUI, your report (possibly) will work.
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