Magento v1.7 - admin cannot receive email after the arrival of a new order

Question

I want the store administrator to receive an email notification after the arrival of a new order.

Here is my setup

However, this will not work.

Can anybody help me?

BTW, sending other emails works fine, so there is no problem setting up an SMTP server.

Answer 1

There is a problem with setting up mail, and my advice is to ask the support service of your hosting company to provide you a little help in resolving it. This is because I do not know your operating system, and therefore I can not send you a link to what you need to do. In addition, the support team will fix this problem earlier, and they should be able to do this in a few minutes.

Imagine that your server has an A record of example.com. When your e-mail comes out, the e-mail to the client is sent on the air, while from your e-mail to the [e-mail] server it says: “Hey! What for us! It can stop right here! And it delivers it to the local mail box. Thus, for mail, your mail server must make sure that it does not redirect it to localdomain.The configuration is probably quite simple for this, but without knowing your hosting, I would recommend calling the benefit of support.

Answer 2

If you want to receive a copy of the transaction email,

Go to the admin panel → System → Configuration → Email tab → Order → Enter your email ID in the Send a copy of email option.

This will help you.

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