Windows Phone 8 app crashes only after downloading from the store

Question

Our application has been reviewed, and our own internal testing without any serious problems, but when downloading from the store always crashes in a certain place.

Currently, it’s very difficult for us to get crash logs, so for now I’m just wondering if anyone else has a similar problem and what is happening?

The application is a native C ++ DirectX project, using the FMOD library for audio, as well as SQLite for Windows Phone 8.

Answer 1

First of all, try to test your application from the store on different devices and with different culture / language settings. This is a common mistake when parsing parses from a file due to different delimiters, DateTime format, etc.
Another common reason is the lack of opportunity in the manifest.
The third reason that caused problems for many applications is that they try to download something from the Internet during the first launch, but the connection is not available.
And since you mentioned your native DirectX application, try testing the application compiled in the same way as it was deployed from the repository. Unfortunately, I can’t find a link on how to do this right now ...
Edit: found:
How to test the retail version of your application for Windows Phone 8