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Magento forgot password email not sent

I am using magento 1.7.2.but, having encountered the problem of sending email. when a client requests a new password with a forgotten password form, they will not receive any email message. "If you have an account associated with arif04cuet2@gmail.com , you will receive an email with a link to reset your password." shows.

I found similar questions here, but didn't work for me. Forgot password without sending email Magento does not send emails with forgotten password I use a custom template.

Can someone help me?

thanks

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3 answers

The first step would be to switch to the default Magento template, and then see if the password reset works. If so, then this is most likely a problem specific to your template.

If it still does not work, it may be a problem with the local settings of the email server.

For email questions, I recommend installing SMTP Pro from ASchroder.

http://www.magentocommerce.com/magento-connect/aschroder-com-smtp-pro-email-free-and-easy-magento-emailing-for-smtp-gmail-or-google-apps-email.html

After installation:

  • go to System > Configuration > System (under Advanced)

  • Open SMTP Pro Email General Settings

  • For Choose extension option select SMTP

  • Set Log all messages to Yes

  • Expand the SMTP Pro Email SMTP Settings section.

  • Set Authentication to None and leave Username and Password blank (it is assumed that the Apache user running Magento allows sending email through SMTP. If not, you must enter the correct SMTP and enter the settings for this area.

  • Set Host to localhost and Port to 25

  • Save the configuration and click Run Self Test in the SMTP Pro Email General Settings section.

If the test succeeds, the reset passwords should now work. If the user has not received the email, he can be blocked by their incoming mail server or filtered into the spam folder. If you have access to your server’s mail logs, you can find out if emails from Magento are accepted by the mail servers to which they are sent.

You can view the log of email messages sent from Magento under System > Tools > Email Log after this extension is enabled, and Log all messages in the setting is set to yes.

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Magento 1.9 does not send letters when a client requests a new password with a forgotten password form, they do not have an email.

I fix this problem, actually a very simple way

Admin system> Configuration> Advanced> System> Mail sending settings> Set return path> YES

I hope to work well

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Follow these steps:
1. Go to System > Configuration > System (under Advanced)
2. Open SMTP Pro Email General Settings
3. For Choose extension select SMTP
4. Set Log all messages to Yes
5. Expand the SMTP Pro Email SMTP Settings section.
6. Set authentication to None and leave the username and password blank (this assumes that the Apache user running Magento is allowed to send emails via SMTP. If not, you must enter the correct SMTP login settings for this area)
7. Set Host to localhost and Port to 25
8. Save your configuration, and then click Run Self Test in the SMTP Pro Email General Settings section.

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