DNS resolution error in web browser, but nslookup succeeds

We are a small 300-seat organization with a mixed BYOD and Active Directory environment (Windows Server 2012 Standard, Windows 7 Enterprise), and we had a very strange problem related to very specific errors in the domain name resolution of our organization on our domain-managed machines managed by a company. For the purposes of this discussion, I use company.com instead of our domain name.

Background:

  • The Active Directory domain controller is located at 172.16.1.3
  • The AD / DC machine also runs DHCP, DNS, and HTTP (IIS).
  • Our company.com and subdomain.company.com organization websites are hosted by IIS on an AD / DC machine
  • We have a split-DNS scenario in which an AD / DC server is used for internal DNS resolution, but another server outside the server provides DNS resolution for public queries.
  • The IP address corresponding to company.com and subdomain.company.com is the public IP address used by the firewall at the edge of our network (both the AD / DC DNS server and the off-site DNS server)
  • The firewall is configured correctly for NAT to send HTTP and HTTPS requests that it receives from the public IP address to the internal IP address of the AD / DC server and reflects

Scenario 1:

  • A user on a Windows 7 Enterprise machine connected to a domain connects directly to our local network with the local address 172.16.6.100/16 issued by the DHCP server.
  • DNS- DHCP (172.16.1.3)
  • -, company.com subdomain.company.com.
  • : nslookup DNS DNS- (172.16.1.3)

2:

  • , Windows 7 Enterprise, -
  • IP DNS- DHCP
  • -, google.com
  • - company.com subdomain.company.com ( "host not resolved" )
  • nslookup company.com, DO IP-, DNS
  • HTTP/HTTPS IP- -
  • -
  • tracert company.com " "
  • ping company.com " host company.com"
  • Wireshark / ( DNS HTTP/ping/tracert)
  • DNS- .
  • DNS- .
  • ipconfig/flushdns .
  • route/f .
  • netsh int ip reset .
  • : nslookup DNS DNS-, DHCP , .

3:

  • ( ) Windows 7 Professional - company.com subdomain.company.com,
  • : nslookup DNS DNS- (172.16.1.3)

4:

  • ( ) Windows 7 Professional - company.com subdomain.company.com, .
  • Edit:nslookup DNS DNS-, DHCP , .

:

, , , . , . - , .

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  • , IP- - VPN?
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