Testing Windows Phone 8 Development with a Device Error

Question

Error 1 Error: DEP6100: during the "When connecting to the device" level, the following unexpected error occurred: SmartDeviceException - the target device starts an unsupported version of the operating system.

Error 2 Error: DEP6200: Boostrapping "Device" failed. The device could not be found. An unsupported version of the operating system is running on the target device.

When testing on my Lumia 920 device, which is relevant in its OS, these are two errors that occur when trying to test my application on Visual Studio 2013.

I have both a registered developer account and a device. The emulator works fine, but device testing does not work. Is there a solution for this?

Answer 1

For some, the problem was resolved by running VS 2013 as an administrator. Try and see if this resolves.

Answer 2

There may be a problem with the data cable. I hope you are using a compatible data cable for your device. If not, try using a compatible data cable to help solve your problem.