Follow these steps and let me know if the problem is resolved. I ask you to set the parameter again to make sure everything is in order.
1) Back up your spfile (get the spfile location)
sqlplus / as sysdba
show parameter spfile;
2) Close the database.
sqlplus / as sysdba
shutdown immediate
3) Reboot the database in UPGRADE mode.
startup upgrade
4) Change the setting of MAX_STRING_SIZE to EXTENDED.
alter system set MAX_STRING_SIZE ='EXTENDED' scope=spfile;
5)
sqlplus / as sysdba
@%ORACLE_HOME%\RDBMS\ADMIN\utl32k.sql
@%ORACLE_HOME%\RDBMS\ADMIN\utlrp.sql
Note: utl32k.sql script increases the maximum size of VARCHAR2, NVARCHAR2 and RAW for views where this is required. The script does not increase the maximum size of VARCHAR2, NVARCHAR2, and RAW in some views because of the way SQL is written for these views.
The rdbms / admin / utlrp.sql script helps recompile invalid objects. You need to connect AS SYSDBA to run the script.
6) Reboot the database in NORMAL mode.
sqlplus / as sysdba
shutdown immediate
startup;
show parameter MAX_STRING_SIZE;
7) varchar2, 4000.