Geek Answers Handbook

Unable to set app icon with transparency in iTunes Connect

iTunes Connect has been updated in the last few days, now when I try to update the application icon (not a screenshot), I get the following error: "Images cannot contain alpha channels or transparencies."

enter image description here

I didn’t have such a problem in the past, did Apple change its leadership to the application icon, or is this possibly a mistake on the new site? If the manual has been changed, is the decision to simply remove any transparency?

+8
ios iphone itunesconnect
source share
4 answers

Your icon should be without transparency (Alpha Channel) and size 1024 X 1024. It can be in the format of JPEG, JPG or PNG. Refer to apple doc here

I also attached a screenshot for which the size and other specifications for the icon stand out. enter image description here

+4
source share

Here is some cool stuff that will solve this problem.

Step 1 - Open the image of the icon in the preview window. Step 2 - Go to File → Export, you will get a drop-down menu, as shown in the figure below. Step 3 - Uncheck Alpha and Save

Then use the exported image icon. Now it will work.

Exporting icon image

+37
source share

Remove the transparency from your application icon and try loading the application icon after that ... See here

+1
source share
  • Open the image (1024x1024) with Gimp and go to File → Export
  • Select a file type as a JPEG image and click the "Export" button in the lower right corner.

enter image description here

+1
source share

More articles:


All Articles