IPhone application only rejected for not working on iPad

Question

I got the following from Apple. I tried to fix the limitations only for the iPad, but I can get the scroll bar to come up. How can i fix this? This app is for iPhone. thanks

From Apple 2. 4 PRODUCTIVITY: HARDWARE COMPATIBILITY Performance - 2.4.1

We noticed that your application did not start when the iPhone was resolved when viewed on an iPad running iOS 10.2. In particular, we could not register, because the registration option was behind the number.

We have added a screenshot for your reference.

Next steps

Please review your application to make sure that it works and displays correctly when you resolve iPhone to iPad.

Resources

See the iOS Interface Guide and the dots and pixels in the iOS Programming Guide for information on screen sizes and resolutions for your iOS device.

Additional Information

If you are having difficulty reproducing the reported problem, try testing the workflow described in Technical Q & A QA1764: How to reproduce the errors reported regarding applications in the App Store.

If you have code level issues after using the above resources, you can contact Apple Developer Technical Support. When the DTS engineer continues to work with you, be prepared to provide: - complete information about your failure problem (s) - screenshots - steps to reproduce the problem (s) - symbolized failure logs - if your problem leads to a failure log

Answer 1

This is not a problem with supported devices - even if the iOS application is only for iPhone, it should run on iPhone with iPad resolution. This is the same size (or very, very close) as on the iPhone 4 simulator, based on screenshots.

Correct the restrictions for iPhone 4 and it will be approved.

Answer 2

I had the same problem with my application that had deployment information for iPhone installed. Did they attach a screenshot with their answer?

The problem with mine was that the restrictions were incorrectly configured. On the smaller screen sizes (which show the 1x settings on the iPad), my buttons were pushed together.

Test your build on a simulator with iPhone 5.

Answer 3

I had the same problem with my application.

My app was for iPhone, not iPad, but the Apple review team told me the following:

It would be appropriate to review your application so that it continues on the iPad with iPhone resolution.

My decision:

UI Optimization for iPhone 4

Hope this helps.

Answer 4

The supported minimum version of iOS is not up to date! I got a waiver from the iPad (1X). The application supports min version 10!

The problem is that your application supports "minimum iOS version = 9". this means that your application must support 1x (not only 2x or 3x). Apple's itc review team is probably testing ipad mini apps with a 1x screen to test iphone 4 devices.

just optimize the user interface for 1x (iphone 4 / 4s)