I happily used the Tickets program from Manic Wave for several weeks. It provides a very fluid experience. I use it in a pressure cooker to record competitions in my odd hours around my day job.
Tickets make it incredibly easy to create a large number of small cases and juggle them between different stages. I especially like its general appearance, which helps in breaking down tasks into subtasks.
Far from Fogbugz servers in Western Australia, the local interface search speed is much appreciated.
The user interface has many nice little macisms, such as a mouse, above the milestone and see a brief description of the clock.
Support was also very fast and comprehensive.
Andy dent
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