I believe that this is more due to the sense of security that a large company gives you than to support. The business model of most open source companies is based on the provision of support and services instead of charging for software licenses. So maybe support here is not a major issue.
In addition, there is a question about visibility. When we step out of the world of computer science, open-source loses most of its visibility. For us, this is a completely different meaning than for our family, friends, and generally people who are not computer machines. They will go "Windows, of course, I know, Microsoft Windows ... Linux ... buzz .. yes, I heard about it, it's free, right? What's the trick?"
miguelv
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