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COMException - Tridion 2011 SP1

After a nice weekend, I got into work this morning, opened Chrome, switched to my Tridion client production as usual - WHAM - COM Exception:

Getting the factory COM class for a component with CLSID {9926D1CF-F158-418F-A9A2-B653B497D982} failed due to the following error: 80004005 Unspecified error (Exception from HRESULT: 0x80004005 (E_FAIL)).

This seems to be CM_TOM.dll - the problem is that I restarted the COM servers, IIS, etc., but nothing works.

I'm going to restart the car, but wondered if anyone had seen this before?

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OK, for future reference - this is resolved using the following steps:

  • Open the Global Policy Editor snap-in.
  • Go to Computer Configuration> Administrative Templates> System> User Profiles.
  • Double-click "Do not force the user registry to unload when a user logs off.
  • SelectcEnabled and click OK.
  • Reboot server
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