I received this error when I tried to make a payment, this user has not yet paid, that is, you make a payment request, then you receive a payment key, and then using this payment key, the user must follow the URL and pay (the money will go to to the main receiver), and in the end you have to make a payment to transfer money to the secondary receivers.
Url, which I used in the sandbox to pay by user:
https:
where {{pay_key}} is the key to the payment request.
Michael radionov
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