Special insert function SDL Tridion 2011

Question

The special insert function in Tridion 2011 SDL does not work in any current web browsers. Does anyone know if this issue will be addressed in Tridion 2013? It was a real time saver when it was functional, and prevented a lot of reformatting, which is now inevitable when pasting from Microsoft Word or any similar programs.

Answer 1

People often come to this page, I just want to inform you that the community in the Community is now available.

http://www.sdltridionworld.com/community/2011_extensions/pastespecial.aspx

Answer 2

Mark - for me it works, I just looked with both IE7 and FF18. In IE, the focus of the paste popup dialog box is sometimes never in front, so I sometimes have to minimize the SDL Tridion edit box to find it.

Perhaps you could provide more information on browsers and the errors you received?

Also fyi supported browsers from the official SDL documentation show:

Web Browser Supported:

Internet Explorer 9.0 Safari 5.1 for Mac Google Chrome, latest version of Mozilla Firefox, latest version

Answer 3

Paste Special works for us in Internet Explorer, but not in Chrome or Firefox.

With the 2011 update, we promoted users to Google Chrome because it is much faster than IE or Firefox, and inserting special features that do not work properly in Chrome has turned into one of the biggest use problems our editors and producers have with Tridion 2011 (it is not surprising that they like to write mainly in msword.) We discussed the issue that the Paste Special does not work iwht Chrom with Tridion support back in November and received two conflicting answers from them.

In both cases, Tridion admitted that they knew about this problem, and in both cases they stated that they would not fix the problem in Tridion 2011. The place where the difference occurs is that in the first answer we received from them, they said that they will fix the problem in Tridion 2013 and in the second answer we received, they said that they have no plans to fix the problem.

We examined what happens with the code to make sure that it was something that we could fix by hacking the user interface, and what we found for Chrome was the following snippet that turns on / off the paste buttons:

if ($dom.isWebkit) // couldn't get it to work in Chrome { delete allowedActions["Paste"]; } 

So, in principle, it seems that Tridion tried, but refused to implement Paste Special in Chrome. Similarly, in Firefox, the buttons are turned on, but when you try to insert special ones, nothing happens. Our development manager is debugging, and it turned out that the paste method throws a silent exception → NS_ERROR_DOM_XPCONNECT_ACCESS_DENIED in the following code when executing lDocument.execCommand :

 var lPasteFailed = false; try { pastingWithFlag = iProcessingFlag; if (lPasteFailed = (!lDocument.execCommand("paste", false, null) || lDocument.body.innerHTML == "")) { throw Error("paste had no result - possibly clipboard data unaccessible"); } if (pastingWithFlag == undefined) { lPasteFailed = true; // in certain cases lDocument.execCommand("paste"...) will cause paste into the main area in IE, which will be handled in the onpaste event handler -> do not paste again } } catch (err) { $fa.canAccessClipboard = false; lPasteFailed = true; self.fireEvent("warning", { source: "paste()", message: err.message }); } 

We get a lot of internal pressure to solve this problem, so we are going to rediscover the problem with Tridion support, and I plan to contact my account in the next couple of days to raise this as a critical problem with it.

Answer 4

We reopened this problem with the SDL, and here is their answer regarding where / when the Paste Special should work in Tridion:

• IE: supported and working. Any problems can be reported, and we will consider how to fix them.
• Chrome: not supported (Chrome does not provide buffer access)
• Firefox: there are steps to provide access to the clipboard ( http://sdllivecontent.sdl.com/LiveContent/content/en-US/SDL_Tridion_2011_SPONE/task_RECON43B1609144D94562A394BB51FAC884B9 ), although we saw evidence that Firefox closes the clipboard in the same way

Build an extension to include a special patch outside the R&D current volume.

On February 13, 2013, the SDL will announce a contest during the community webinar ( http://webinars.julianwraith.com/ ).

The contest will challenge the community to create custom extension paste for CME and XPM.

The competition will have prices to stimulate community participation.