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Cannot create itunesconnect sandbox sandbox tester

I am stuck with itunesconnect. To test my app purchase code in an iOS app, I'm trying to create a sandbox tester account, but all I get is an “Unknown error”. For the email address, I use a gmail address such as " myname+us@gmail.com ", which is not an existing Apple identifier.
The only strange thing I see is the date of birth, where I can only specify the month and day (no year).
Has anyone experienced the same issue? Is this a problem inside itunesconnect or what can i do here? Any help is appreciated. Andreas

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10 answers

I just ran into the same problem. I was able to finally get a test account when I removed + abcd from my address and just used a different account that I have.

So even if they say they use the thing + abcd, it throws an “Unknown error” when you try to use it.

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I had the same error, but that is not my problem. In my case, I created backup accounts that had 3 parts in the domain part of the email address - for example. foo.bar.com. It turns out that this will not work for iTunes, but two parts work fine - for example. foo.com.

Thanks to Apple for such a wonderful opaque error message. He liked to spend several hours on it.

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I had to use at least 1 uppercase, 1 special character (e.g. @), 1 punctuation mark and 1 lowercase character and have a length of at least 8 digits.

I just got "This field is invalid" in the password when sending - generally no indication as to what was wrong - great Apple UX

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The problem for me was a weak password ..

You need to use a "strong" password (at least 1 uppercase letter, 1 number and 1 punctuation mark).

It is really strange that the error message is unknown.

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This is Apple's undocumented behavior. They will block the registration of email addresses that:

  • Already used in the app store for production
  • Already used in the app production store, but also use the + trick to make a mailbox in Gmail
  • Are mailinator addresses
  • They are mail addresses, but use an alternative domain (ayfs? Yiafs.)

Decision

  • Create an MX record in your domain: anon.domain.com → mail.mailinator.com
  • Register an address, for example bob@anon.domain.com
  • Now you can receive mail in the mailbox for the mailbox named bob
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It seems that using the @example.com domain for email will also return this error.

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I can confirm that itunesconnect will reject regular one-time emails. I got lucky with pokemail.com (from guerrillamail.com).

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I tried using a temporary email address for IAP testing and got the same problem. As soon as I changed it to a popular email service, I was allowed to add it as a tester for the sandbox.

Summarize everything that has been said, it seems that Apple does not allow the use of fake or suspicious email addresses for these purposes.

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Nothing worked for me. Then I opened a new Gmail account and it worked.

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For me, when I used email ending

@ icloud.com

none of the methods described above worked. I tried to keep a strong password, including 1 punctuation , 1 Upper, 1 Lower, 1 Special and atleast 1 number .

But as soon as I changed the domain to

@ gmail.com

keeping the same configuration as above, this worked for me.

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