ITunes connect preview section show strange error

Question

I just downloaded the app on itunes connect for beta testing, but unfortunately the preerelease tab shows a strange error. Check the image I'm stuck here, so I can not invite anyone to beta test any body, please help

Answer 1

I saw the same thing and CMD + R worked for me! Just refresh the page and it should work.

You can also try a full reload - CMD + SHIFT + R, and it will re-request the whole page.

Hope this helps in some way.

And yes, people who commented correctly, iTunes Connect has had problems for the last couple of days, and even occasionally. You can check this site:

Apple System Status

Answer 2

Not a very technical solution, but I switched to a private window, and finally, I was able to send the same beta version.

Answer 3

I contacted iTunesConnect support having the same issue. Based on the principle, these days the service has many problems of several types (release of the day: the TestFlight invitation was not sent to users), this is what support offered me:

"To fix the problem, clear your Safari browser cache and cookies. You can also disable and enable the Test Flight Beta test switch."