Genymotion stuck on splash screen

Question

My peer computer shuts down due to a power failure while genymotion was running. Unfortunately, after restarting the Xubuntu 14.04 machine, genymotion stopped working. It always gets stuck on the startup screensaver. I tried reinstalling genymotion and virtualbox several times, all in vain. There seems to be a problem with user authentication.

This is the log file: -

Feb 22 19:37:20 [Genymotion] [Debug] Proxy configuration: no proxy used Feb 22 19:37:20 [Genymotion] [Warning] QSslSocket: cannot resolve SSLv2_client_method Feb 22 19:37:20 [Genymotion] [Warning] QSslSocket: cannot resolve SSLv2_server_method Feb 22 19:37:21 [Genymotion] [Warning] **** STARTING GENYMOTION **** Feb 22 19:37:21 [Genymotion] [Warning] Genymotion Version: Genymotion 2.6.0 Feb 22 19:37:21 [Genymotion] [Debug] [LaunchpadApp] Started with ("./genymotion") Feb 22 19:37:21 [Genymotion] [Debug] [doRequest] Requesting: "https://cloud.genymotion.com/launchpad/last_version/linux/x86/" Feb 22 19:37:21 [Genymotion] [Debug] Getting currently authenticated user from local cache Feb 22 19:37:24 [Genymotion] [Debug] [HttpRequest::exec] Request timeout (code: 0 ) : "/launchpad/last_version/linux/x86/" Feb 22 19:37:24 [Genymotion] [Error] Network error while retrieving JSON content: 0 Feb 22 19:37:24 [Genymotion] [Error] [getGenymotionLastVersion] Bad request: "/launchpad/last_version/linux/x86/" Feb 22 19:37:24 [Genymotion] [Error] Unable to get last Genymotion version number from server: 0 Feb 22 19:37:25 [Genymotion] [Warning] QIODevice::read: device not open Feb 22 19:37:25 [Genymotion] [Debug] [doRequest] HTTP Status: 0 Feb 22 19:37:25 [Genymotion] [Debug] [doRequest] HTTP Content: "" Feb 22 19:37:25 [Genymotion] [Debug] [doRequest] Reply error: "Operation canceled" ( 5 ) Feb 22 19:37:25 [Genymotion] [Debug] [doRequest] last error msg: "Invalid reply from server" Feb 22 19:37:25 [Genymotion] [Debug] [login] Trying to authenticate "kaveri kumar" Feb 22 19:37:25 [Genymotion] [Debug] Trying to logout user Feb 22 19:37:25 [Genymotion] [Debug] [doRequest] Requesting: "https://cloud.genymotion.com/launchpad/login/" Feb 22 19:37:26 [Genymotion] [Debug] [doRequest] done Feb 22 19:37:26 [Genymotion] [Debug] [login] Login process result: 1 Feb 22 19:37:26 [Genymotion] [Debug] [login] User authenticated: "kaveri kumar" 

And there is nothing more than that.

EDIT - "kaveri kumar" is her username for her genymotion account. I don’t understand, although I entered Yes when you suggested deleting the log files, her username is still stored somewhere on the system.

Answer 1

The problem was that I did not delete the configuration file in /home/.config/Genymobile . Removing this and other genymotion files, and then reinstalling genymotion fixed the problem. As I said in the question, the username and password were saved, and they probably caused the problem.

Answer 2

I saw something similar ... Solved using "Run as administrator".

Greetings

Answer 3

You do not need to reinstall Genymotion or remove .config / Genymobile. What you need to delete is a single file, which is ~ user / .config / Genymotion.conf.lock.

After removal, windows will appear that load the “boot plug-in”, which will appear ready.

Answer 4

I just want to say that I had the same problem, and uninstalling and reinstalling Genymotion fixed my problem.

Answer 5

My experience was a little different on my Mac. To fix the problem, I uninstalled and reinstalled Genymotion. Before starting, I find ~ -maxdepth 3 -iname '*Genymotion*' this command find ~ -maxdepth 3 -iname '*Genymotion*' . He showed me a saved state list for Genymotion, and I just deleted all of them. In my case, I deleted the following files:

 rm Library/Preferences/com.genymobile.Genymotion.plist rm Library/Preferences/com.yourcompany.genymotion.plist rm -rf Library/Saved\ Application\ State/com.yourcompany.genymotion.savedState 

Answer 6

My Genymotion got stuck on the boot plugins screen, and then I found this post. Bigver's answer didn’t help me at first, because I use Windows 10 and Genymotion 2.9.0, I can’t find the .config folder or the file that he mentioned. This problem made me go crazy the night I got it.

However, as Bigver suggested, the problem is in the Users folder. I came up with a solution and it fixed my problem:

• Create a new user account.
• Create this Administration account
• Log in to this account and go to the Users folder (usually C: \ Users \ "YourUserName")
• Copy the AppData folder and the .VirtualBox folder to another location (for example, the ABC folder).
• Logging out a new user and logging in for your primary user.
• Delete the folders / files associated with Genymotion and replace them with the folders / files in the ABC folder.
• Delete new user (optional).

Hope this helps.

Answer 7

In my case, I had an old version of VirtualBox, it worked after installing the last one and restarting my Windows 10 machine.

Answer 8

run genymotion in admin mode and update your device