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IOS 10.3 - How to respond to reviews on the App Store?

Now that iOS 10.3 is out, how we developers are responding to reviews in our apps. I tried iTunes Connect, the App Store on Mac and iOS, as well as the Connect iOS app. I registered with my developer account on all devices / applications and still do not see the answer.

For posterity, this question was asked before the feature was available to developers through iTunes Connect. They release 10.3 a few hours before they updated iTunes.

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3 answers

Go to iTunes Connect and select the Activity tab at the top of the page. Click Ratings and Reviews in the left sidebar. You will see all the reviews along with the ability to respond to each of them.

Example

Also note the addition of the Report a Concern option.

EDIT: Apple now has a guide .

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Login to iTunes Connect> Click My Applications on the home page> Select your application> Click "Activity" on the toolbar> Click "Ratings and Reviews" under the platform in the left column> Click "Reply" next to the customer review on the ratings and reviews page.

If the Reply parameter is not displayed, you may not have the Legal, Admin, App Manager, or Marketer roles.

If you answered customer reviews, you can even edit and delete your answers. Login to iTunes Connect> Click "My Applications" on the main page> Select your application> Click "Activity" on the toolbar> Click "Ratings and Reviews" under the platform in the left column> Find a review and answer that you want to edit or delete> Click "Edit answer" next to the overview> Edit or delete the answer and click "Save."

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iTunesConnect-App-Activity-Reviews - on the right side of each comment is the โ€œresponseโ€ button

see official docs

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