How to request folder conversations through Graph Api?

Question

My organization recently started using folders on its Facebook page. Conversations can then be categorized as Inbox, Unread, Delay, Done, and Spam.

I regularly upload messages through the Graph API, and everything worked fine when they saved all conversations in the inbox. However, they recently classified conversations, so there are only 7 items in the Inbox, 0 items in unread and subsequent and countless items in the Finish and Spam folders.

I used the following query before:

me/conversations?fields=updated_time,messages.limit(100){message,from,created_time}&limit=100 

Now it only returns items from the inbox.

Link API Link contains undefined parameters, such as a folder and tags. I tried using the folder option, for example:

 me/conversations?folder=done me/conversations?folder=unread me/conversations?folder=randomstring 

He kept returning the same 7 items from the inbox.

However, if I request me/conversations?folder=spam , it returns 10 different items that do not overlap with the actual Spam folder and contain items marked as “Done”. (These are rather suspicious conversations, so they can be marked as spam, and there can be two different definitions: spam, marked as spam or located in the spam folder, I do not know.)

The API link does not indicate how to actually use the folder and tag parameter, and does not say anything about how to request messages in other folders.

Any idea how to access conversations in other folders? It is very convenient for me to request folders one by one or to request from all folders.

Answer 1

The documentation may require some updating. But for now, I can request messages in "DONE" with:

 /{page-id}/conversations?tags=action:archived 

Answer 2

After studying this endpoint, I think that ?folders is some kind of ancient parameter before converting messages from messages in folders to conversations on pages. If I request my page for a spam folder, I never receive messages, even if I have been flagged by some with spam. And while they are marked with spam, I do not receive them in the request for negotiations (without folder = spam).

I believe facebook changed the system to tags in conversations. You can get the following values: [page_id]/conversations?fields=participants,messages{tags,message}&folder=sent .

Note. The marked "no sent tag" is not associated with the folder used (since they do not work). Perhaps tagging by chains is the reason that you get the same result from requests for threads in [page_id]?fields=threads{participants,messages{tags,message}}

So now, in my opinion, you need to go through all the time to read the inbox. However, I’m a little upset that I don’t receive flagged spam messages from the graph. I will review this later ^^

Answer 3

Call the folder = page_done with the page access token to receive all topics / messages in the Finish folder in the Inbox of the page.

 {page-id}/conversations?folder=page_done 

Get page access token

 {page-id}?fields=access_token