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1 hour for human factor and usability

I volunteered to have a one-hour briefing at my workplace in our user team. I have a passion and love for human factors and user interface design, and I have had my hand throughout my (albeit short) career.

The problem I am facing is very difficult for me to decide how to focus this discussion so that I can convey some good information, but within one hour. I was hoping to get information from SO that you would be interested in learning about what might also be contained within one hour. Here is what I still have:

  • Introduction to the human factor
  • Psychology behind human factors
  • UID Principles
  • Usability testing
  • Standards

Everything at this stage is very high. I’m not sure that I should shorten the topics and dive deeper, or if it would be better to just give a full presentation at a high level and encourage people to come to me for more information.

Audience update

The audience (User Experience team) consists of several people who already have a high-level understanding of what is associated with the user interface. Many of them are software developers, and some are designers. However, not all people are trained in design, and it may require re-defeating some high points. There are areas that I see for improvement (with which I could talk). Unfortunately, I am not part of the group, so I don’t know about the internal work of the team (which will also help me better focus on this presentation).

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I would include examples of what you are talking about, as this applies to your main products. The high level for its part is excellent, but the examples make it real.

Also demonstrate how human factors can help speed up reading the goals of UE teams (X% customer satisfaction, faster time to market, etc.). Refine their appetite by providing them with solutions to their problems.

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The script sounds a little exciting to me. You have a UX team, but they are not so hot at UX. And do you have one hour to deliver things like an introduction to human factors?

Find out where their every weakness sends them to training courses. One hour will be very short.

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Given that your audience already has some experience with UX, Id takes the time to present one to three case studies and lessons learned from your personal work experience. Describe the design or user performance issue, how you dealt with it, and what the result was. Choose cases without simple answers, for example, in cases where compliance with the standards contradicts the results of the usability test or when the general principle of the human factor contradicts a theoretical or formal analysis (for example, GOMS).

In each case, try to engage an audience to discuss the problem and how to solve it. Get them to identify the pros and cons of each solution, and see if they can come up with one that solves all the problems, for example, how the design can meet the standards, but still achieve high performance when testing. It is good to present a case when you are not sure about the actual solution implemented. The fact is that your audience thinks about convenience and design.

By working with specific examples, you give your audience the opportunity to use high-level material that they already know. This approach will cover the basics, but it will not let you miss people who already know them on a theoretical level. If case studies serve as a good illustration of areas that you think a team can improve, so much the better. If this allows you to introduce a new principle or process beyond the basics, that’s good too.

In other words, treat your audience more like peers, such as an academician presenting a document at a conference, rather than a professor giving lectures to students.

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I would suggest having a progressive user perspective on the user in terms of

  • Main functions (required)
  • Additions / Improvements
  • Simplicity and convenience
  • How to indicate that this is a risk-free experience (Security)
  • Cold
  • Green factor
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If this is the UX team for you, I think they have at least a 10,000-foot view. If this will be a series of talks on lunch and study, first make the basics and dive into particulars in subsequent conversations.

If it’s separate, I would quickly hit the glare (5-10 minutes), and then choose a specific topic.

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I think a lot of DOs and Dont are useful and interesting to see.

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