Gmail and Hotmail marked as spam

First of all, I want to thank you for your time. It’s not easy for me to solve this problem.

Regarding this thread, we have dedicated the implementation of PHPMailer. However, it worked perfectly until we decided to change the IP address of Exim deamon running on the system. Now Hotmail and GMail mark us as spam, although we have the correct rDNS, etc. We also participated in the Microsoft Sender and Junk Email Sender program, but it still won’t help us.

Here you can see the result of the php script ( http://koopte.be/mailtest/test/examples/test.php ).

In addition, some mail headers from GMail:

Delivered: myemail@gmail.com Received: 10.227.133.10 with SMTP id d10cs153720wbt; Sun, 17 Oct 2010 02:44:10 -0700 (PDT) Received: 10.227.37.8 with SMTP identifier v8mr3118896wbd.37.1287308647612; Sun, 17 Oct 2010 02:44:07 -0700 (PDT) Return path: Received: from drt01.dco.fusa.be ([81.95.119.6]) via mx.google.com with ESMTP id ep1si12575868wbb.6.2010. 10.17.02.44.06; Sun, 17 Oct 2010 02:44:07 -0700 (PDT) Received-SPF: neutral (google.com: 81.95.119.6 is not allowed and is not prohibited by the best record for the domain admin@drt01.dco.fusa.be ) client-ip = 81.95.119.6; Authentication-Results: mx.google.com; spf = neutral (google.com: 81.95.119.6 is not allowed and is not refuted with the best retention record for the domain admin@drt01.dco.fusa.be ) smtp.mail=admin@drt01.dco.fusa.be Received: from admin by drt01.dco.fusa.be with local ( Ex .469) (envelope from) id 1P7Pmg-0001qb-Gg for myemail@gmail.com ; Sun, 17 Oct 2010 11:44:06 +0200 In order to: Subject: Koopte.be X-PHP-Script: www.koopte.be/mailtest/test/examples/test_smtp_advanced_no_auth.php for 84.31.105.128 Date: Sun , Oct 17, 2010 11:44:06 AM +0200 From: "Koopte.be" Reply to: "Koopte.be" Message-ID: X-priority: 3 X-Mailer: PHPMailer 5.1 (phpmailer.sourceforge.net) MIME- version: 1.0 Content-Type: multipart / alternative; border = "b1_f102f7049d61084cf6a8ef51cf0e57bc" Sender:

Our journal shows the following, which seems convenient to me:

2010-10-17 02:33:30 1P7HBn-0000l7-Ro => email F=< admin@drt01.dco.fusa.be > R=lookuphost T=remote_smtp S=1475 H=gmail-smtp-in.l.google.com [209.85.227.27] C="250 2.0.0 OK 1287275610 v32si21774961weq.142" 

Thank you for your time!

Edit: rDNS is fixed when we speak.


rDNS is now installed guys what am I missing?

Google reports this in the headers:

Received-SPF: neutral (google.com: 81.95.119.6 is not allowed or is prohibited by the best record for the domain admin@drt01.dco.fusa.be ) client-ip = 81.95.119.6;

But my SPF:

domain_name. TXT "v = spf1 a mx ip4: 81.95.119.6 ~ all"

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5 answers

You must configure an SPF record for your domain. Google only returns neutral for SPF verification.

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First, I would suggest using Swiftmailer on top of PHPMailer. But no matter what, your problem is not what software you use to send your email. You should go to http://mxtoolbox.com/ and see what it says about your email domain. You must have the correct reverse DNS setting, in addition to the fact that you have the SPF record setting in your DNS.

It seems your reverse DNS is configured incorrectly, at least not for koopte.be.

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It is also possible that if the new IP address was previously blacklisted by Google or Hotmail or by any third party that they use (even before it belonged to you), the blacklist is still valid.

In addition to mxtoolbox.com, I would also check the Spamhaus search ( http://www.spamhaus.org/lookup.lasso ). Many providers use their XBL, PBL, and DBL recommendations to support blacklisting.

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You can look at DKMS / DomainKeys (and Microsoft / Hotmail has its own thing, which is similar but different for Hotmail: P)

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Spam problem for the following reasons

1) Shared hosting

If you use shared hosting, PHP is not a solution to this problem. Try contacting your server providers. Sometimes your IP address is considered spam. Try changing your hosting providers. It may work fine.

2) Additional links in your body of the letter

3) Partial Header (Always Use Answer-On, Ref Ans: TrentonMcManus)

4) Bulk Email

5) Spam report (the number of people who clicked on your link as spam)

6) The message should not be too short or too long.

7) Sending from the black list (hosting and SMTP server))

Perhaps your new IP address was previously blacklisted by Google or Hotmail. You can check Blacklisted ip or not from the site here.

8) IP Sender Verification

The Sender Policy Framework (SPF) is an email authentication system designed to prevent email spam by detecting email spoofing, a common vulnerability, by checking the sender's IP addresses.

PHP may not be the solution to this. You can do the following in php encoding

1) Always use the from / reply to address parameter

2) Add unsubscribe link in the body

3) Avoid spam.

4) The message should not be too short or too long.

5) The text version is better than HTML

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