I have a nginx server running on debian wheezy . OTRS installation works for me. But our old perl-fcgi wrapper interfered with some other important process, so we decided to choose the fcgiwrap package : http://www.haschmi.de/de/otrs/otrs-on-nginx.html
So, I removed the old shell and installed a new one. The old wrapper had
fastcgi_pass 127.0.0.1:8999;
and new
fastcgi_pass unix:/var/run/fcgiwrap.socket;
Here is the complete configuration
server { listen ip:80; server_name support.test.com; root /opt/otrs/var/httpd/htdocs; index index.html; location /otrs-web { gzip on; alias /opt/otrs/var/httpd/htdocs; } location ~ ^/otrs/(.*\.pl)(/.*)?$ { #try_files $uri =404; gzip off; fastcgi_pass unix:/var/run/fcgiwrap.socket; fastcgi_index index.pl; fastcgi_param SCRIPT_FILENAME /opt/otrs/bin/fcgi-bin/$1; fastcgi_param QUERY_STRING $query_string; fastcgi_param REQUEST_METHOD $request_method; fastcgi_param CONTENT_TYPE $content_type; fastcgi_param CONTENT_LENGTH $content_length; fastcgi_param GATEWAY_INTERFACE CGI/1.1; fastcgi_param SERVER_SOFTWARE nginx; fastcgi_param SCRIPT_NAME $fastcgi_script_name; fastcgi_param REQUEST_URI $request_uri; fastcgi_param DOCUMENT_URI $document_uri; fastcgi_param DOCUMENT_ROOT $document_root; fastcgi_param SERVER_PROTOCOL $server_protocol; fastcgi_param REMOTE_ADDR $remote_addr; fastcgi_param REMOTE_PORT $remote_port; fastcgi_param SERVER_ADDR $server_addr; fastcgi_param SERVER_PORT $server_port; fastcgi_param SERVER_NAME $server_name; } }
When I visit our OTRS, everything works. But as a son, when I submit the login form, I get
An error occurred while reading CGI reply (no response received)
Any ideas what is wrong? How can i solve this?
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