Facebook comments iframe doesn't load anymore

Question

We use facebook iframe to process Facebook comments on our customer pages. However, someting seems to be mistaken in the "view more" comments; It works fine for the first click, but then it stops working.

This issue only occurs when logging into Facebook while viewing comments. You need to be logged in to view links to comments.

For example, this URL (the site is in Swedish)

http://www.have2have.se/skor/stovletter-skoletter/have2have-brands/stovletter-carola-svart

A total of 7 comments. The link first says “View 5 more.”

If I click the "Show more" button, additional comments will be added (but not 5, but that's another question) and the button will change to "View 3 more."

If I press the "Show more" button again, the download indication appears, and then changes to "View 2 more." but new comments are not loading. If I keep pressing the button, nothing changes, it just shows the download indicator and "View 2 more".

Is there something wrong with the iframe implementation that I don't see, or is this a bug on the Facebook side?

Answer 1

I found that from time to time, Facebook refuses to upload additional comments, after multiple debugging I had to conclude that this was / is a Facebook issue and out of control.

I recently switched to Disqus, which offers a Facebook connection, which from the point of view of users is similar and allows them to comment after logging in via Facebook, Disqus allows you to connect via Twitter and a number of other services that are good,

I understand that this is not the answer you were hoping for, but I can say, based on my personal experience with Facebook comments, Disqus turned out to be the best solution.